Careem moves into delivery services

Ride-hailing app adds to its portfolio of services with courier delivery option, Box

Careem, the Dubai-based private ride-hailing app, has launched phase one of BOX, a delivery option that can be booked via the app. This is part of the company’s commitment to simplify consumer’s lives with easy to use technology that assists in transporting people and now their goods.

Careem spotted a trend in consumer habits with many customers using the app to deliver items from A to B. The new delivery service, currently in its first phase, offers an affordable, convenient option when needing to transport people’s possessions. Box is an efficient way to pick up and deliver items, it also has a reliable in-app tracking system that allows the customer to see exactly where their package is. The Box tracking system, embedded in the Careem app, uses the same dependable Careem limo-tracking technology.

Whether you’re looking to transport and deliver items such as forgotten keys, documents or clothing, you can now opt to use this new reliable service. The company has trained each and every delivery driver on the brand to ensure expectations are not only met but exceeded.

Faraz Syed, Managing Director of Careem Labs and Careem UAE, said: “BOX is based on feedback and trends we’ve spotted in the market. This is part of our commitment to deliver what our customers are looking for, and a more affordable delivery service is exactly that. The initial phase of the service is crucial and we look forward to seeing how it is received.”

Booking the service is as simple as ordering a Careem car.  Open the app, select the icon for ‘Box’, and then follow the standard booking service steps. The closest bike will be matched to the customer who will see the estimated time of arrival and a projected fare. As when you book a car with Careem,  you’ll receive a notification (push notification or SMS) when the driver has arrived, and receipt over email once the job is complete.

The service is available from 8am to 8pm.  Box minimum fare rate starts at AED 20 for instant (now) pick-up and AED 30 for scheduled (later) jobs. Box even delivers from as close as 5KM and with a target delivery time of 15 minutes. Initially the pick-up service will cater to Dubai, with delivery as far as Sharjah.


Author: Will

I write stuff about things and things about stuff. I live in Dubai, and I like it.

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